Frequently Asked Questions

Medscope Philippines is a trusted distributor and importer of high-quality medical equipment for medical students, healthcare professionals, home care, geriatric, and non-ambulatory patients.

We provide a wide range of medical equipment, including diagnostic tools, mobility aids, stethoscopes, wheelchairs, commode chairs, and other essential healthcare devices.

You can place an order through our official website, social media channels, or by contacting our customer support team.

We accept various payment methods, including bank transfer, GCash, credit/debit cards, and other secure online payment options.

Yes, we provide nationwide delivery across the Philippines. Shipping fees and delivery times vary depending on the location.

Standard delivery time is 3-7 business days for Metro Manila and 5-14 business days for provincial areas. Rush orders may be accommodated for an additional fee.

Returns are accepted within 7 days for defective or incorrect items. Items must be in unused condition with complete packaging. Refunds are processed within 7-14 business days upon approval.

Yes, warranty coverage depends on the product and manufacturer’s terms. Customers must present proof of purchase to claim warranty services.

Yes, we cater to bulk orders and corporate partnerships. For inquiries, please contact our team via email or phone.